Terms & Conditions

Welcome to RadGear India LLP. By accessing or using our website (radgear.in), purchasing from our store, or engaging with any of our services, you agree to comply with and be bound by the following Terms & Conditions. These terms apply to all visitors, users, and customers. Please read them carefully before using our services.

By using our website, you confirm that you are legally capable of entering into binding contracts. You agree not to use our site for any unlawful activities, unauthorized access attempts, or activities that may harm RadGear India LLP, its reputation, or its users.

• Prices listed on our website are subject to change without prior notice.
• We make every effort to display accurate product details; however, slight variations in color, design, or specifications may occur.
• RadGear reserves the right to correct pricing errors or cancel orders affected by such errors.

• Your order is confirmed only after successful payment processing.
• We use secure third-party gateways such as Razorpay to process payments safely.
• RadGear may cancel orders due to payment failure, stock unavailability, or technical errors. In such cases, refunds will be processed under our Refund Policy.

We offer free delivery for orders above ₹5,000. Delivery timelines vary based on location and courier availability. While we strive for timely delivery, RadGear is not responsible for delays caused by courier partners, natural events, or unforeseen disruptions. It is the customer’s responsibility to provide accurate address and contact details during checkout.

All returns and exchanges must comply with the RadGear Return & Refund Policy. Products must be unused, unwashed, and returned with original packaging and tags. RadGear reserves the right to reject returns that do not meet policy conditions. Approved refunds will be issued to the original payment method within standard processing timelines.

All content displayed on radgear.in—including logos, product images, graphics, text, and designs—are the exclusive property of RadGear India LLP. Unauthorized copying, reproduction, or distribution of our content is strictly prohibited.

Our website may include links to third-party sites or services (such as payment gateways, courier tracking, social media plugins, etc.). RadGear is not responsible for the content, policies, or practices of these third-party services. Your use of their platforms is subject to their respective terms.

RadGear products are covered under the Ride-Pro Warranty, depending on the category and usage. Warranty claims are subject to inspection and approval. Our liability is limited to the value of the purchased product. RadGear is not responsible for damages caused by improper use, accidents, unauthorized repairs, or natural wear and tear.

RadGear India LLP shall not be liable for indirect, incidental, or consequential damages resulting from the use or inability to use our website or products. We do not guarantee uninterrupted access to our website, as technical issues may occur beyond our control.

RadGear reserves the right to update or modify these Terms & Conditions at any time. Updates will take effect immediately upon posting. Users are encouraged to review this page regularly for any changes.

These Terms & Conditions are governed by the laws of India. Any disputes arising from the use of this website will be subject to the jurisdiction of the courts in Trivandrum, Kerala.